Ever wonder why 72% of companies have adopted AI, but only 54% of AI pilots make it to production?
The answer is simpler than you might think: They're starting with the technology instead of the problem.
Think about it—when was the last time a new tool solved a problem you didn't know you had? AI is powerful, but it's not magic. It needs direction, purpose, and most importantly, a real business challenge to tackle.
The Detective Work of AI Success
The best AI implementations don't start in a tech lab. They start with conversations—structured, thoughtful conversations with the people doing the actual work.
This is the AI Ops Interview Process: a framework for discovering AI opportunities that actually drive results. It helps organizations cut through the hype to find genuine, high-impact use cases.
Why Conversations Beat Brainstorms
Most AI initiatives begin with executives in a conference room asking "Where can we use AI?" This is backwards.
The real opportunities live in the day-to-day friction your teams experience:
- The report that takes three days to compile
- The customer questions that require searching five different systems
- The data entry that nobody wants to do but everyone depends on
These aren't glamorous problems. But they're real. And real problems are where AI delivers real value.
Start With the Bottleneck
Ask yourself: What's the biggest bottleneck in your organization right now?
The answer might just be your first AI success story. Not because AI is the automatic solution, but because understanding the problem deeply is the first step to solving it—with or without AI.